Store contact guide
A direct route to product, order and policy support.
Customer support
Email: support@helinonb.shop
Phone: 3619936181
Support availability: Weekdays 9 AM to 5 PM
Information to include
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Store operator
Helinox is an online store operated by Stop N Shop. The official storefront is helinonb.shop.
Business information
Legal operator: Stop N Shop
Business address: 8502 Madrone Ave, Louisville, Kentucky, 40258, United States
Storefront: helinonb.shop
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Returns
Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 8502 Madrone Ave, Louisville, Kentucky, 40258, United States.